On November 14th These few things was our problems of the night: (there was more wording that happened but not enough room on here)
Server told us she didnt want to serve us and to go to bar to get served because she was sick
Cleaned off own table w/ rag they rang out in front of me on floor of bar
Manager was not visible and bartender did not have a clue where she was...??
Dirty/ sticky menus was handed to me
Manager finally came over to just listen w no response but to side with server, very arrogant and not a care in the world
bartender had hair down while serving food and drinks
All the servers were in groups chit chatting instead of serving/bussing tables/cleaning calls/ etc....
Called and wrote to corporate but no response
Picture is of bartender with hair down
This person wrote the review because of poor customer service at Smokey Bones and attached a photo. Reviewer claimed that he or she wants Smokey Bones to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.