Used their coupon in the paper for 20% off and wanted to use the gift card of $10.00 for part of the payment. Was advised that the gift card can not be used in conjunction with the coupon. When we purchased the $50.00 debit card, we were advised that the $10.00 card...Read more
Yesterday we visited Smokey Bones on HW 228 in Cranberry township. This was our second visit to this restaurant in the last three months. My wife ordered pulled pork sandwich and a side of Home Fries. I got the Brisket sandwich with Home Fries. We could not eat the...Read more
So my girlfriends and I decided to check smokey bones out after we went to the movies low and behold the food came chicken still had feathers on it! I ordered a loaded potato it had a teaspoon of bacon no cheese and and about 2 cups of sour cream! The waitress never...Read more
Smokey Bones - Worst service i’ve ever had
Every time i’ve been to smokey bones i’ve had RUDE servers and the manager is even worse. They take forever to even get seated and check up on you. I refuse to go there anymore. AWFUL SERVICE at eastwood towne center in Lansing
Smokey Bones - Complaint
We visit smokey bones in West York Pa and almost every time we go, they are out of Beef Brisket. Tonight we visited at 6:30pm and they were already out of it conaidering they dont start selling it till 4:00pm, did they make any
Smokey Bones - Awful
Awful, smelled like it hadn't been cleaned in years. Staff slow as a snail and unfriendly. Sat at our table for 15 minutes, no one came to our table, there was only one other couple in the whole place. Keep in mind this was at lunchtime. Now I know why it was empty. This place should not be on anyone's list to eat at.
Smokey Bones - Rediculous wait in Saturday night. And it's empty.
This place is very empty and we had a 30 min wait. When I asked why the hostess said it was the kitchen. I then said that's what you said the last time. This is absolutely my last time coming. Totally rediculous. And on a Saturday night. Really. I'm done.
We dibed tonight and resturant half empty and was 25 min wait. So we sat at bar. Service was mediocre. Had to ask seceral things and seem reason y i couldnt get. Adk someone for box that delivered food and tbey said ask my server. Food took over 40 min. Was simpme fish...Read more
Staff sucks. Drop and run service. Order was wrong, had to take my sandwich and menu to show their mistake. When corrected food arrived it was still wrong. And there people want $15 an hour. Asked for manager over three times during the meal. She shows up AFTER the...Read more
Ordered 2 Family Packs at 2 in the afternoon for 5 pm pick up and got a confirmation back quickly. They called us (after I had already left to pick it up) at 4:55 and said it wouldn't be ready for an hour. Went back at 6-still not ready. When I asked what they were...Read more
I always brag about how good SB' s food is at the one on 256. So on 05-28-17 my 2 cousins from Michigan, my son and his wife and myself ate dinner there. Not one of us liked our dinner. I brought my $27 plus steak home and gave it to the dog. The baked potato was ok...Read more
Disgusting. The ENTIRE meal. Loaded nachos with chicken. $16 Hardly any cheese. NOT loaded as describes. Chip burnt in places jarred salsa. Seriously. Burger. Over cooked some soggy old tasting oil cooked onion rings. Tasteless. Large plate and just a tiny potion of...Read more
I took my family out to eat at smokey bones and the food was horrible. Me and my husband both ordered two full slabs of ribs and i only ate 3 bones the food tasted old and tough. My husband ate half of his and he is a big man it would be no problem for him to polish...Read more
Sent two emails to the customer service department and "0" response. Given them a huge amount of business as I take clients out to lunch often. I guess they don't mind loosing 60 to 70 bucks a week in business. Oh well, customer service across this county has gone to...Read more
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