Seems I have never had a good meal here. Visited about 4 times in 10 years and been disappointed each time. Thus, the reason for only 4 visits. This time my son wanted to go, so we did... he had a brisket sandwich (didn’t eat it). Brisket was extremely fatty and looked...Read more
Smokey Bones - Awful
I came in with my family and had an awesome meal.. but then noticed a manager yelling and cussing at a young coworker. Not a grown up thing to do. Awful manager, not once did she greet our table
The chicken tasted old and the sauces were terrible. I emailed customer service and the said they would get back to me in 72 business hours, 15 days later and no response. Smokey Bones sent a coupon in the mail. Along eith the coupon was an advertisement for wing...Read more
Order food on Sunday ....about 3pm To go... Left the girl a tip.... Was told all food was in the bag. Get home 20 minutes away... Some of the food not in the bag... Call back... They said would fix the rest of food... Get there food on the table by register... I say......Read more
They charged $1,99 to use on the table 'electronic' check out service. Tried to complain but ZERO response. I would not have had to use this device if the server had paid attention to our table instead of spending 10 minutes of our time waiting on the check. I went to...Read more
Smokey Bones - Amazing service
Went this past Friday with my daughter and our server lexi was absolutely amazing. She had my daughter laughing and got our order perfect. She even suggested a wonderful drink that i had to get twice. An alcoholic blackberry lemonade thing bur it was wonderful.
Smokey Bones - Worst service i’ve ever had
Every time i’ve been to smokey bones i’ve had RUDE servers and the manager is even worse. They take forever to even get seated and check up on you. I refuse to go there anymore. AWFUL SERVICE at eastwood towne center in Lansing
Used their coupon in the paper for 20% off and wanted to use the gift card of $10.00 for part of the payment. Was advised that the gift card can not be used in conjunction with the coupon. When we purchased the $50.00 debit card, we were advised that the $10.00 card...Read more
Smokey Bones - Complaint
We visit smokey bones in West York Pa and almost every time we go, they are out of Beef Brisket. Tonight we visited at 6:30pm and they were already out of it conaidering they dont start selling it till 4:00pm, did they make any
Yesterday we visited Smokey Bones on HW 228 in Cranberry township. This was our second visit to this restaurant in the last three months. My wife ordered pulled pork sandwich and a side of Home Fries. I got the Brisket sandwich with Home Fries. We could not eat the...Read more
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