Is this your way of contacting me? Not what I expected for sure. Sad, but I will have to write this restaurant off my "best ribs" list simply because of the horrid way you follow up with your customers! You are giving your business away... Sent from my iPhone On Jun 5,...Read more
I love Smokey Bones' ribs so visited on Mother's Day in May and again on my birthday in April. Then for my son and niece's graduation in May we took them there. We had 9 persons in our party. Very disappointed!!! Our server was sweet but seemed overwhelmed. Forgot to...Read more
I cannot get into my account. Each time I sign in my password is not acceptable. I then click I forgot my password and receive the message: Password successfully reset: A new password has been e-mailed to email@example.com. After you receive this e-mail return to...Read more
Smokey Bones Manager Review
The manager is very rude. The waitress are good but the channel was changed that we were watching for SEC football and she was very rude hate people do not know customer service anymore.
Smokey Bones Party Pac Deal Review
Don't be tricked into ordering the "party pac" that serves 10-12 people. What a ripoff. No buns for the pulled pork and only enough beans and slaw for 4 people. I paid $169 for two party packs and when I Unpacked the bags I had to go to the grocery store and buy buns, beans and salad. Bad deal all the way around!
Smokey Bones Waiter Review
Waitress was so rude and disrepectful to a hostess in front of me.
Short Review on July 22, 2016
Average food. very long wait. Over 30 minutes. 4 people at our table. $82 plus tip. Absolutely ridiculous prices. Will never go there again ever.
We had lunch at the Smokey Bones on University Dr in Plantation, Florida. We waited 45 minutes for a hamburg and fries, very much not acceptable. We asked to see the manager just as our food came out. He said they are having trouble in the kitchen. We did not wait...Read more
I recently was out for a last dinner with my family at smokey bones in York,pa. We were seated quickly but waited about 7 mins for our server to arrive. We were almost about to get up and leave when she came. She proceeded to greet us kinda abruptly and without a smile...Read more
if i could give negative stars i would. hands down THE WORST customer service i have ever experienced while dining. from a server AND manager. restaurant was slow at time of sit down. server took order. was not polite. seemed distracted. took our order after drinks...Read more
I ordered 3pulled pork sandwich dinners last night only to get home and see there was no cheese 3slices of bread where not there also and i come to this restaurant often i was just there Sunday and was not happy with the customer service i order online and then i...Read more
Im not happy about how how Christie Crystal whatever her name is the manager for Smokey bones treats her customers she does not try to compensate you for anything if you really think that just saying sorry is supposed to answer the questions to what you need I waited...Read more
I visted Smoky Bones Stone crest on Feb 19, on my birthday. This was my first time visiting this establishment. I was excited but as soon as I walked in I knew it would not be a good visit. I waited almost 30 minutes until a seat was available. We ended up siting at...Read more
At a so called full service restaurant should you have to ask for silverware AFTER your meal is brought out or go to the bar to get your own drink refill? The kiosks on the table weren't much help either. Apparently the call server button just light up/flashes red,...Read more
I didn't like
- Customer service
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