Not resolved
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Me and my wife went into smoky bones on Dussel Road in Ohio we walked in the lady told us it was going to be a 10 minute wait my wife says oh really because I was tables everywhere that were empty she said they only had three people of serving at the present time so my wife said that you need to go outside and get something of a car I'll lock the door from the front door of this restaurant and then I went into the restroom my wife came back in and then we were standing there another family came in that had eight people they set them down right away I asked how come they got seated before us and the lady look me straight in the face and said always thought you left and I Darity give her my name and everything then I asked her to seat us and have a manager come over the manager came to our table whatever introduced himself as a manager I had to ask him if he was a manager he said yes I told him what was going on and he acted like oh well that's just the way it happens I feel that my service at this restaurant was very bad I've eaten there several times and I really like your guises food that I was very upset with the services time

Product or Service Mentioned: Smokey Bones Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jul 07, 2016.
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